Shipping & Returns

Your satisfaction is our concern. Unless otherwise stated, 99 percent of our orders ship the same day. Most products ship directly from us, we have a huge inventory assuring you are dealing directly with us, not a middle man who drop ships a product after you order it. So, behind this website our are own large warehouses with products directly under our control ready to ship. Since we are concerned about your health we ship ONLY brand new products and do not offer refunds, all sales are final. If a product arrives DOA ( dead on arrival) we will replace or repair it at our discretion. Products may vary slightly compared to description listed on website because we continue to upgrade and improve our products on a continued basis. We accept no returns without an RNA Number. Other Restrictions apply, Call For Details. Are we a full service dealer? Sorry, but we insist on maintaining the best value for the dollar philosophy. An E-commerce site should be just that E commerce, not telephone or phone support. There are sites that employ teams for phone support that incur telephone and staffing costs and who do you think pays for those costs? We wont need to pass those costs on to you if we don’t incur them. Remember the more staff a company must employ for customer service, the more expense the company must pass onto the consumer. If you are looking for a full service, we recommend you purchase from a local dealer. RISK OF LOSS - All items purchased from us are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. THIS SITE IS PROVIDED BY us ON AN AS IS BASIS. We MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, We DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, or PRODUCTS SOLD ON IT INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. You agree that any legal action, proceeding or other matters relating to your access to or use of the Materials or the Sites or products sold on this site shall be governed by U.S. federal law or the laws of the State of Ohio. Terms and conditions subject to change, and additional information on products we sell may be listed on the page its being sold on, such as warranty restrictions, etc. In the event of any legal action arising hereunder, you also agree to submit the jurisdiction and venue of any federal or state courts in the Toronto, Ohio, area. Should any problems occur with your order, we prefer that you call us directly, email is very unreliable now days, and we find we can resolve most problems best via phone!